Create a new user account

To set up your user account, please provide the following details:

Account details
Please ensure the email address you provide is your current email address as we may use this to send you notifications regarding your claim for compensation.

Please ensure the password is a minimum length of eight characters, and contains at least one upper-case letter, one lower-case letter, one special character, and one number. In addition to this, the password cannot contain your Username, Firstname, Surname or the answer to your security question.

Please select a security question and answer. This will be used to allow access to your account if you forget your password.

Your details


If you are applying from outside the UK the address finder will not work so you must enter your address manually. Please do not use the separate postcode field as it will only accept a UK postcode. You can add a non-UK postcode after the name of your town or city in the town/city field