Claim compensation if you were the victim of a violent crime

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Update a claim you’ve submitted

You must contact the Criminal Injuries Compensation Authority (CICA) to update your claim if you have new information or if something changes. This includes if:

  • ​​your contact or personal details change
  • you stop using or change a representative
  • you get compensation or money from another source

When you contact CICA, you will need to give the victim’s:

  • name
  • date of birth
  • address
  • claim reference number

CICA
info@cica.gov.uk
Inside the UK: 0300 003 3601
Outside the UK: +44 (0)203 684 2517
Monday, Tuesday, Thursday and Friday, 8.30am to 5pm
Wednesday, 8.30am to 3pm
Relay UK (if you cannot hear or speak on the phone): 18001 0300 003 3601
Find out about call charges

You can find out how your data will be handled in the CICA privacy notice.