Criminal injuries compensation authority

Sources of free help and advice

Victim Support
www.victimsupport.org.uk
www.victimsupportsco.org.uk

Claims management regulation - Business search
www.claimsregulation.gov.uk/search.aspx

Citizens Advice Bureau
www.nacab.org.uk
www.adviceguide.org.uk

Tribunals Service - Criminal Injuries Compensation (TS)
www.cicap.gov.uk

National Victims' Association (formerly North of England Victims' Association)
www.victimsfirst.co.uk
www.victimcare.co.uk

European Justice Network in Civil and Commercial Matters
ec.europa.eu/civiljustice/index_en.htm

Motor Insurers' Bureau
www.mib.org.uk

Other government departments

Ministry of Justice
www.justice.gov.uk

Claims Management Regulator
www.claimsregulation.gov.uk

Directgov (for information about other government departments)
www.direct.gov.uk

The Scottish Government
www.scotland.gov.uk

The Home Office
www.homeoffice.gov.uk

National Audit Office
www.nao.org.uk

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Useful names and addresses

Criminal Injuries Compensation Authority
CICA
Tay House
300 Bath Street
Glasgow
G2 4LN
Freephone: 0800 358 3601*

Tribunals Service - Criminal Injuries Compensation
Wellington House
134-136 Wellington Street
Glasgow
G2 2XL
Phone: 0141 354 8555

Complaints
Customer Liaison Team
Criminal Injuries Compensation Authority
Tay House
300 Bath Street
Glasgow
G2 4LN
Freephone: 0800 358 3601*

MIB
Motor Insurers' Bureau
6-12 Capital Drive
Linford Wood
Milton Keynes
MK14 6XT
Phone: 01908 830 001

*Calls are free from landlines in the UK but there may be a charge if you ring from outside the UK or on a mobile phone.