Tel: 0800 358 3601

Contact us

There are a number of reasons why you might want to get in touch with us. For all general enquiries, to get an application form or help with your application please call our freephone number 0800 358 3601*

*Calls are free from landlines in the UK but there may be a charge if you ring from outside the UK or on a mobile phone. All calls are monitored for training purposes.

Emailing us

To get in touch by email, choose one of these options:

I want to make a general enquiry
I want to ask about an existing application
I want to make a complaint
I am a journalist and I want to make an enquiry

Writing to us

Please send any letters to:

Criminal Injuries Compensation Authority
Tay House
300 Bath Street
Glasgow
G2 4LN

Our offices are not open to the public, and you will not be able to visit us. 

for compensation

Telephone helpline Telephone helpline 0800 358 3601

8.30am to 8pm, Mondays to Fridays / 9am to 1pm Saturdays